Immediate Help
Find mental health crisis and support services available via phone or online.
Directing you to immediate help.
Mental Health First Aid Australia is not a mental health or referral service, but we can help guide you to crisis and support services.
If you are providing mental health first aid support to someone you know, you can use this list to help connect them with professional help.
National support numbers
- Lifeline | 13 11 14
Crisis support and suicide prevention services available via phone, text message or online chat. - Counselling and crisis support for Aboriginal and Torres Strait Islander peoples.
- Kids Helpline | 1800 551 800
Counselling for kids, teens and young adults aged between 5 and 25 available via phone and online chat. - Suicide Call Back Service | 1300 659 467
Phone and online counselling to support people affected by suicidal thoughts or suicide available via phone, online chat and video calls. - MensLine Australia | 1300 789 978
Counselling service offering support to men available via phone, online chat and video calls.
- SANE Helpline | 1800 18 7263
Counselling, peer support, online groups and community forums for people aged 18+ with complex mental health needs and their family, friends and carers. - Beyond Blue | 1300 22 4636
Brief, confidential counselling services available via phone or online chat. - Qlife | 1800 184 527
Anonymous LGBTQIA+ peer support and referral available via phone and online chat. - Open Arms | 1800 011 046
Counselling for anyone who has served at least one day in the Australian Defence Force and their families. - Butterfly |1800 33 4673 For support with eating disorders or body image concerns, call Butterfly National Helpline or visit www.butterfly.org.au to chat online or email, 7 days a week, 8am-midnight (AEST/AEDT).
State-based support numbers
Australia Capital Territory
Access Mental Health | 1800 629 354
New South Wales
Mental Health Line | 1800 011 511
Northern Territory
Northern Territory Mental Health Line | 1800 682 288
Queensland
South Australia
Mental Health Triage Service | 13 14 65
Tasmania
Mental Health Services Helpline | 1800 332 388
Victoria
SuicideLine Victoria | 1300 651 251
Western Australia
The Translating and Interpreting Service is also available to provide free phone translation support for people with English as a second language. You can call 131 450 or visit their website.
If you or someone you know is in distress or in immediate danger, dial 000 as soon as possible.
Other supports available
If you or someone you know doesn’t feel comfortable calling any of the above services, you can also:
- talk to a family member, friend or another trusted adult
- speak to a GP, counsellor, psychologist or psychiatrist
- visit a hospital emergency department.
