eLearning Component of the Blended Online MHFA Financial Services Professionals Course | Mental Health First Aid
Blended Online MHFA Financial Service Professionals

The Blended Online MHFA for Financial Services Professionals course teaches professionals how to assist a co-worker or person in financial distress, who is developing a mental health problem or in a crisis.

This course is offered in a blended format consisting of self-paced eLearning modules (6-8 hours) and an instructor-led component (2 x 2.5 hrs sessions delivered via video conferencing).

Course component 1 – Self-paced interactive eLearning

Course participants will receive and introduction to mental health, mental health problems and mental health first aid. Each module will cover statistics and facts about the particular mental health problem, how to recognise the signs that someone may be experiencing the problem and how to apply the MHFA Action Plan.

Developing mental health problems covered:

  • Depression.
  • Anxiety problems.
  • Psychosis.
  • Substance use problems.

Mental health crises covered:

  • Suicidal thoughts and behaviours.
  • Panic attacks.
  • Traumatic events.
  • Severe psychotic states.
  • Severe effects from alcohol or other drug use.
  • Aggressive behaviours.

Course component 2 - Instructor-led video conferencing (2 x 2.5 hour sessions)

This course component allows participants the opportunity to revise and consolidate practical skills in a group environment. The video conferencing component is designed to be delivered after participants have completed the eLearning component of the Blended Online MHFA for Financial Services Professionals course.
This training over videoconferencing focuses on the revision and application of knowledge and skills learnt in the eLearning component. The video conferencing includes large and small group activities, providing participants with the opportunity to:

  • Revise the eLearning content and clarify any points of uncertainty remaining after completion of the eLearning modules.
  • Apply the MHFA Action Plan to relevant scenarios for financial services professionals.
  • Develop a self-care plan to maintain good mental health.
  • Review a range of resources that a mental health first aider could refer someone to when providing mental health first aid.

*Please note: The Instructor-led virtual sessions are live meetings conducted over the internet using video conferencing software (your Instructor will provide a link for you to the platform they use).

As a participant you will need a quiet location where you will have privacy.

You can attend via your computer or tablet as you will need to be able to read the screen easily. The Instructor needs to be able to see and hear you for you to participate in the training therefore access to a camera and a microphone for the duration of the session is mandatory. If your computer doesn’t have a microphone or camera built in you can still attend via your computer but will need to be also on camera using your smart phone or tablet at the same time. Please contact your Instructor if you want to discuss your technology options.

Eligibility Criteria

This course is adapted from the current Australian Standard Face-to-Face Mental Health First Aid Course for adults. Course specific content, health system information and resources related to the provision of Mental Health First Aid within Australia.
Course participants are required to be Australian residents and over the age of 18.