Caroline Haines first started presenting a variety of different types of training programs internationally over 40 years ago. In the last 2 years alone, she has delivered over a 100 Mental Health First Aid courses and is a Principal Master Instructor. She has a degree in Social Anthropology (the scientific study of humanity, human behaviour, human biology, cultures and societies) and also has extensive experience working with people from all walks of life both in Australia and overseas. She has actually lived and worked in 6 different countries! Her roles include working with clients who have mental health &/or physical health issues. Caroline has worked with a wide age range from young children to seniors. She is also a physical First Aid Trainer/Assessor for an internationally recognized non-for-profit organisation. In addition, Caroline holds Certificate IV in Workplace Training and Assessment including LLN, as well as HLTSS00027 Occupational First Aid Skill Set. She enjoys working with different members of the community as well as corporate clients. Caroline is passionate about helping and educating people about Mental Health, breaking down stigmas and empowering others.
Caroline currently delivers the following courses across the entire country.
• Standard Mental Health First Aid course - 2 day Face to Face delivery
• Standard Mental Health Refresher courses - 1/2 day Face to Face & Online delivery available
• Youth Mental Heath First Aid course - 2 day Face to Face delivery
• Youth Mental Health Refresher courses - 1/2 day Face to Face & Online delivery available
• Blended MHFA Youth course - Face to Face & Online delivery available
• Blended Online MHFA Community course - Face to Face & Online delivery available
• Blended Online MHFA Workplace course - Face to Face & Online delivery available
• Blended Online MHFA Financial Service Professionals - Face to Face & Online delivery available
• Blended Online MHFA Tertiary - Face to Face & Online delivery available
• Mental Heath First Aid Instructor for Conversations about Non Suicide Self Injuries - 1/2 day Face to Face
• Mental Heath First Aid Instructor for Conversations about Gambling - 1/2 day Face to Face
• Mental Heath First Aid for Engaging Leaders - 90 minutes Face to Face & Online available
Caroline is currently upskilling and will be adding the following courses in 2022
Blended MHFA for the Australian Legal Profession - Coming early 2022 - Accepting EOI
Older Person MHFA - Available from May 2022 - Accepting EOI
Teen MHFA - TBA
MHFA in the Pharmacy - TBA
Conversations About Suicide - TBA
Clients include those from Support Network Groups (including major charities), various NDIS groups, Crisis Support groups, Hospitality, RMS, NSW Transport, Child Care Centres, PCYC, Aeronautical, Pilots, Cabin Crew & Ground Staff, The Armed Forces, Steel Works, City Councils, various Drug & Alcohol groups, Sports Clubs, Leagues Clubs, Various Fitness Clubs/Gyms & Personal Trainers, Medics, (Surgeons, GPs, Nurses, Paramedics etc) other Emergency Services (Police, Fire, Ambulance, SES & RFS) SLSS, RLSS, Occupational Therapists, Massage Therapists, Chiropractors, Osteopaths, Yoga Instructors, Exercise Physiologists, Psychologists & Psychiatrists, The Banking Sector, The Legal Profession, The Retail Sector, Insolvent Sector, Pharmacists, The Farming Community, The Music & Film Industries, Performing Arts, Mining, Oil & Gas, Scouting, the Building trade, Manufacturing, Schools, TAFE & numerous Universities (Students, Staff & Faculty), Other Corporate clients, the wonderful general public and many, many more.
Here is a little of the feedback Caroline receives.
Webinars and conferences
I want to thank you for your valuable conference. Our young people and our staff liked it and commented that was a great. You engage very well with all participants and explain useful and simple advice about mental health. So I want to thank you again!
Today I attended a webinar where Caroline was the keynote speaker. It was very well executed and the content on mental health was excellent and Caroline was a great!
The Mental Health webinar had great content and was well presented.
Thank you for presenting this webinar.
The session was very much appreciated. - Thank you for today.
We have noticed how business/financial stress has impacted our clients & our own personal mental health. The presentation was very useful.
Thank you for the excellent presentation
Course Feedback
Caroline is the perfect instructor!
Caroline made the course interesting and with her excellent teaching, knowledge and lesson planning made this a very enjoyable course. I would happily do any other MHFA course she is instructing.
Always inclusive and welcoming of all group members. Took the time to ask and check in if we were all ok. Offered to revise topics or if we had any questions throughout the entire process. Made the learning experience enjoyable and comfortable at all times.
Amazing. Everyone should have access to these courses and be encouraged to be a MHFA accredited or compliant individual.
Sensationally delivered course. The material delivered and the way that it was delivered was in a clear, easy to understand and action. There was adequate time for discussion and clarity if required.
Caroline is engaging and inclusive of all participants. Respectful and encouraging of those who might be shy or reluctant to speak up to answer questions or join in conversations. Caroline has a warm and welcoming manner as well as being extremely knowledgeable in the field.
Caroline is passionate about Mental Health & easy to talk to & understand.
Very knowledgeable instructor with great ideas to help me feel more confident talking to young people in crisis.
Was incredibly great with the way Caroline delivered the course information. She made sure you understood and was happy for us to ask as many questions as we liked.
Very knowledgeable instructor with a great approach.
Very clear and concise, allowed the student to ask questions and responded without making the student feel that sharing personal experiences were not relevant and afterwards checked in on every student that attended to ensure they were safe and feeling okay.
Caroline is an excellent facilitator. She was very friendly and approachable, and demonstrated excellent knowledge of the material that was presented.
