MHFA in the Workplace | Mental Health First Aid

MHFA in the workplace

Mental Health First Aid in the workplace

No doubt, you're already thinking about how you can create a mentally healthy workplace.

You are not alone; more and more workplaces are realising the impact of mental health problems at work on their people and productivity.

Encouraging early help-seeking is one way to promote a mentally healthy workplace. This is where Mental Health First Aid can help.

Mental Health First Aid is an evidence-based training course which gives your employees the skills and confidence to have supportive conversations with their co-workers and help guide them to professional help if needed. It has been shown to increase knowledge, confidence and helping behaviours, and reduce stigma.

Ignoring mental health makes no business sense

1 in 5 Australian adults experiences a mental illness in any given year

Mental ill health costs Australian workplaces $4.7 billion in absenteeism, $1.6 billion in presenteeism and $146 million in compensation claims per year

Only 22% of full-time workers with signs of common mental illness receive treatment for their mental health problems

MHFA courses available to workplaces


Our most popular course, which teaches adults the skills to offer initial support to other adults who are developing a mental health problem, experiencing a worsening of an existing mental health problem or in a mental health crisis.

Blended MHFA for the workplace

Designed for workplaces that want increased flexibility in training delivery, the Blended Mental Health First Aid in the Workplace course includes both online (eLearning) and a half day face-to-face workshop.

MHFA has a range of course offerings for different settings and audiences. Click the link below to see an overview of all MHFA courses.

See all courses

Be recognised

Your organisation can be recognised for your commitment to Mental Health First Aid through the Skilled Workplace program.

Find out more

How we help you implement MHFA training

We are here to support you as you introduce MHFA in your workplace. Download our implementation guide for tips and information on how to appoint MHFA Officers and implement MHFA training in your workplace.

Implementation Guide

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Find your MHFA instructor

Train your staff to be an instructor

Why choose MHFA training for your business

Internationally recognised

The only internationally recognised evidence-based anti-stigma mental health first aid training program for workplaces.

Known first aid model

MHFA is based on the well known physical first aid model. This model is well understood in the community and action focussed which helps participants to easily use the skills and knowledge gained in training.

Skills based training

Employees will develop relevant and practical skills that can be used across a variety of situations. Our training is complementary to other programs that are aimed at building awareness of mental health problems in the workplace.

Flexible delivery

There are face-to-face and blended (eLearning plus face-to-face) options for delivery. Many workplaces also train an employee to become an Accredited Instructor to deliver MHFA – a cost-effective and sustainable option.

Why your staff should complete a course

Confidence to help

They will learn how to recognise the signs and symptoms of mental health problems.

Evidence based

MHFA courses are evidence based and are regularly evaluated and updated.

Action plan

They will learn the ALGEE action plan and be equipped with the skills to help an individual with a mental health problem.

Be accredited

They can complete a standardised assessment and be recognised as an Accredited MHFAider for 3 years.


MHFA officers

People who attend the training can complete an online assessment to be accredited as a Mental Health First Aider.

The accreditation is valid for three years, at which time participants can renew.

Just like appointing physical first aid officers, many organisations choose to appoint accredited Mental Health First Aiders to the role of Mental Health First Aid officer within the workplace.

Mental Health First Aid Officers are appointed and supported to:

  • Provide mental health first aid within their worksite
  • Escalate any matters in a prompt and appropriate fashion according to relevant organisational policy and procedures.

Find out more

Comments and feedback from previous participants

The MHFA training received universal high praise from participants. We received feedback that the course was “important”, “eye opening” and “very powerful”. People have reported that the training not only improved their understanding of mental distress and how to provide aid, but that it also gave them a better understanding of themselves and they learned skills that are applicable in many situations.

Hail Creek Mine

People are at the core of everything we do. Having a passionate and skilled workforce who feel supported and can support each other is vitally important to our success. (West Gippsland Catchment Management Authority)

West Gippsland Catchment Management Authority

Incredibly valuable, relevant and worthwhile course to do. It has raised awareness and confidence in the staff to be able to have the right conversations at the right time.

Western Australian Symphony Orchestra